Strategy

Appeal to multiple generations through familiar formats with changeable features

What does Gen Z represent for restaurant brands, and how are operators strategizing? We took a snapshot to help better understand these younger dining consumers, coloring in the profile of Gen Z while also outlining a few concepts’ savvy approach in making them loyal customers.

With a strong café culture, a fresh approach to menu development holds opportunity

Exploration of global flavors sparks breakfast creativity

Five categories emerge as proving grounds for success

The twentieth Worlds of Flavor Conference provided the opportunity to reflect on the exciting changes and innovation that have moved foodservice forward over the past two decades, and contemplate the changes to come. As global cuisines continue to exert their influence on American menus, whether highly authentic or playfully mashed-up, that world becomes just a bit smaller with each passing year.

Global handhelds endure as one of the most innovative menu categories

Commodity boards highlight the more adventurous side of high-volume menu ideation

Inspired by the veg-centric movement, fruit is revealing its culinary potential

How delivery helps restaurants manage customers’ brand experience