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See related: Flavor & The Menu (F&TM) Terms of Use

At Flavor & The Menu, we recognize the importance of privacy to visitors of, Flavor & The Menu’s mobile sites, any other Flavor & The Menu sites, applications and services, and any features of these sites, applications and services (the “F&TM Services”). This Privacy Policy explains what type of information is collected from you when you visit the F&TM Services and how that information may be used.

Gathering of Information

F&TM collects basic contact information and basic industry information regarding the visitor’s role within the foodservice industry. We compile all customer information to efficiently provide the most effective content on We retain the right to make this information available to our partners and affiliates periodically.

F&TM asks visitors to provide certain personal information when they register for certain features or services of the F&TM Services (for example, the F&TM e-mail newsletters), when they subscribe to the Flavor & The Menu magazine, when they e-mail, send via SMS (Short Message Service) or text message, or otherwise share a story from the F&TM Services, when they post, upload, transmit and/or otherwise submit (“Submit”) a comment, message, story idea, essay, photo, image, or other text, content or material (“User Materials”), and when they register for any online contests. In some cases, F&TM records the telephone number of your mobile device when you access F&TM’s mobile sites or any features of these sites, applications and services (“F&TM Mobile Services”). F&TM also may ask visitors to provide personal information in other limited circumstances specified at the time the information is gathered. Any information that you Submit on or through the social networking features, as part of story or blog comments, or otherwise Submit to the F&TM Services, may become public, including the full name and nickname that you provide when registering.

Like all other Web servers, F&TM’s Web server automatically creates log files for each visitor who accesses the F&TM Services. These “access logs” allow us to make our site more useful to our visitors. For users of F&TM Mobile Services, the access logs record the identifier provided for your mobile device by your wireless carrier (“carrier identifier”). Otherwise, the access logs do NOT record a visitor’s name, address, e-mail address or any other personally-identifying information. Rather, they contain some or all of the following information:

The Internet Protocol Address (IP Address) of the machine which accessed the F&TM Services.

General location information (based on IP Address)

  • The date of the visit.
  • The time of the visit.
  • The path taken through the F&TM Services.
  • The browser being used.
  • A list of files downloaded or viewed.
  • The amount of time spent listening to/viewing media files.
  • Any errors encountered.
  • Cookies and Other Technologies

F&TM also uses ‘cookies’ to collect information. A cookie is a string of characters that can be written to a file on the user’s hard drive when the user visits a web site, application or service. Only the web site, application or service that set the cookie can read it, and it can only be used as a record keeping device to store user IDs and information that the site already has. It cannot be used to read other information from the user’s hard drive.

F&TM uses cookies to track users’ activity through the F&TM Services in order to improve the site/application/service architecture, to offer the user interactive features that would not be possible without them, to offer local content, to recall specific information to save the user time during subsequent visits to the F&TM Services, and to direct more relevant sponsorship or advertising messages to the user while the user is on the F&TM Services, based on the user’s activity on the F&TM Services. For example, cookies allow F&TM to remember your registration information while you are logged in.

Third party vendors that measure and analyze the use of the F&TM Services for F&TM and serve sponsorship messages onto the F&TM Services, also use their own cookies. In addition, F&TM works with third party vendors which may serve advertising or other messages to you on other web sites after you visit the F&TM Services. These third party vendors use their own cookies to recognize you as an F&TM Services visitor and to serve you advertising or other messages on other web sites that they believe you will find most relevant.

F&TM and its third party vendors also may use web beacons, alone or in conjunction with cookies. A web beacon is an electronic image, also known as a single-pixel (1x1) or clear .gif which can be used to recognize certain information on your computer, such as cookies, the time and date a page is viewed, or a description of where API Content is placed. We may use web beacons on this site from time to time for these and other purposes.

Opting Out of Cookies and Web Beacons

If you wish to prevent certain or all cookies or web beacons from being set to your hard drive or device, or to clear existing cookies or web beacons from your browser’s or device’s cache, you may be able to disable them in your browser’s preferences, although your browser might then be unable to accommodate certain functionalities on the F&TM Services.

Use of Information

We may use and/or disclose your personal information for the following reasons:

  • to contact you in response to your inquiries, comments and suggestions;
  • to contact you otherwise when necessary;
  • for the specific purpose for which it was volunteered;
  • to track our visitors’ use of the site for internal market research;
  • to improve the site and the services F&TM promotes or provides through the site;
  • to customize the content and/or layout of our site for each individual visitor;
  • to ask for your participation in brief surveys;
  • to complete any purchases or other transactions you may perform on the site;
  • to notify visitors about updates to the sites or services;
  • to notify you about promotions, special offers, etc. regarding products and services provided by F&TM or its affiliates or partners;
  • to be provided to F&TM affiliates or third parties in connection with the legitimate business purposes of F&TM or the site;
  • portions of this Site may be provided as “Premium” or “Sponsored” content. Premium or Sponsored content is made available to Users on the condition that we may share certain of the User’s registration information with the Premium or Sponsored content’s sponsors and advertisers. We will always disclose when you are registering or being provided with Premium or Sponsored content;
  • to be provided to third parties for the legitimate business purposes of those third parties;
  • to generate aggregate statistical studies;
  • as required by law or regulation, or as requested by government authorities, or for the protection of persons or property; and
  • in connection with an acquisition, merger, restructuring, sale or other transfer involving all or any portion of the business associated with the site; and
  • for other business purposes.

Public Comments

Information posted by you (herein called “User Materials”) the user to F&TM Services becomes public information. Please use caution when posting information to the website and do not post sensitive personal information. Please note that we are not responsible for the personally identifiable information you choose to submit to the website.

In addition, if you send User Materials to Flavor & The Menu through the F&TM Services, we may print the User Materials, or an excerpt from the User Materials, on the F&TM Services, in the magazine, or otherwise publish them in any other medium, together with your name and location (city, state and/or country) if you provide that information to us.

F&TM also may disclose personal information if required to do so by law or if it believes that such action is necessary to (a) comply with the law or with legal process, (b) protect against misuse or unauthorized use of the F&TM Services, or (c) protect the personal safety or property of users of the F&TM Services, the public or F&TM and its employees.

If you do not want your personally-identifying information to be collected or used for any of these purposes, please do not provide it (although if you do not provide it, you may not be able to use or participate in certain features of the F&TM Services).


Under 13: You must be at least 13 years old in order to register for e-mail newsletters or other features of the F&TM Services. If you are under 13 years of age, please do not send any information about yourself, including your name, address or e-mail address. If we discover that we have collected any personally-identifying information from a child under the age of 13, we will remove that information from our database as soon as possible.

Corrections to Personal Data; Opting Out

Please Contact Us to a) correct or update any personal information in the F&TM database that you state is erroneous, b) opt-out of future communications from F&TM, or c) request F&TM to make reasonable efforts to remove your personal information from F&TM’s database, thereby canceling your F&TM newsletter registration and other F&TM registrations. This will not necessarily remove previous public comments and other User Materials Submitted for public display on the F&TM Services. The user understands that it may be impossible to delete personal information entirely because of backups and records of deletions.

Acceptance of Privacy Policy Terms

F&TM reserves the right to change this policy. Any changes to this policy will be posted to this page as soon as reasonably possible, so please check this page periodically. Use of the F&TM Services constitutes consent to any policy then in effect. Please make sure that you read F&TM’s Terms of Use to understand additional terms and conditions which apply to the use of the F&TM Services.

Links to other Sites and Services

It is important to note that the F&TM Services contain links to other sites, applications and services maintained by third parties that may not follow the same privacy policies as the F&TM Services. For instance, clicking or tapping on an advertisement or some third party logos on the F&TM Services will take you to an entirely different site, application or service. These sites, applications and services may use cookies, collect data, and use the data in ways that the F&TM Services would not. F&TM is not responsible for the privacy practices or any information or materials on these other sites. Please visit these sites if you wish to review their privacy policies.

In some cases, the F&TM Services may include certain embedded tools provided and controlled by third parties and governed by the terms and policies of the third parties. You should only use these third party tools if you agree to their respective terms and policies.

The F&TM Services include a tool that allows you to sign in using information from your account with a third party service, such as Facebook, Twitter, Google, Yahoo, OpenID, or LinkedIn. Please be aware that those third party services are unrelated to F&TM, and that your use of the third party services is subject to the terms and policies of those services.

California Privacy Rights

For purposes of California residents, this Privacy Policy pertains to all information collected online, including through this website. California law permits customers of Foodservice Equipment & Supplies who are California residents to request certain information regarding Flavor & The Menu’s disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact us through the information provided below in “How to Contact Us.”

International User Notice

If you do not reside in the U.S. and are visiting our site, if you provide personally identifiable information to us, it may be transferred to and processed on computers in the U.S. and other countries. Do not provide your personally identifiable information to us if you do not want this information to be transferred outside of your country, or if the laws in your country restrict these types of transfers. Instead, please contact us via the Contact Us page to make your inquiry. Your provision of personally identifiable information to us will be handled in accordance with this Privacy Policy. Your provision of personally identifiable information to us through this site means that you agree to the terms of this Privacy Policy.

How to Contact Us
Should you have any questions or concerns regarding these privacy policies, please call us at 207-865-4432 or send us an email at

Flavor & The Menu
5 Brookhill Rd.
Freeport ME 04032